sample policy | b2b

OLDER acknowledges it happens that a purchase is not always the right match.

As an environmental company policy, only exchange of sampled items is allowed.
To minimise the use of transport, samples must be exchanged within 30 days of receivement, worldwide.
Shipping cost for the exchange of items, is at the charge of the client.

All orders on 10 items and above is regarded as a finalised order and not a sample.

In private sales, general EU guidelines applies.
Your rights when shopping